Thanks for coming to this page, here you can see some FAQ as well as submit a bug/support request. I will always personally look into fixing each bug and support request. I will also reach out to to get some more detailed information regarding your bug/request, if you allow. I thank you for using our mobile app, I spent many months working on it, so it’s always nice to see people using it. If you’d like to read the Release Notes and see the full list of known bugs as they are released visit the Release Notes page.
Android is currently in development – pre alpha phase… Stay tuned for updates as those occur. In the meantime, we will be iOS only.
- Why isn’t the bible chapter loading?
A. When you access a particular chapter in the Bible tab, it queries the website for your request. Since the website is tied to the Bible App by YouVersion, it will ask you if you’d like to “open in Bible App”, if you tap “Cancel” this dialogue box will go away and if you reload the view for the chapter the page should load. This is not an App issue it is a YouVersion issue.
- Why are there no Fast Forward or Rewind controls for the sermon playback?
A. There are no controls other than pause for the sermon playback because, the audio is being played from an embedded safari browser. In safari, audio is played like normal on the device and swiping up reveals the Control Center for the various audio controls. Since the audio is being played through a safari browser the only controls available are Play and Pause. However, if you return to the “Listen” tab and select the sermon you’s like to listen to and click/drag your finger across the screen you can Fast Forward or Rewind to a specific place in the audio playback.
Bug Reporting / Support Tickets:
Do you have something that’s not listed? Let me know so I can get it fixed as soon as possible