Thanks for coming to this page, here you can see some FAQ as well as submit a bug/support request. I will always personally look into fixing each bug and support request. I will also reach out to to get some more detailed information regarding your bug/request, if you allow. I thank you for using our mobile app, I spent many months working on it, so it’s always nice to see people using it. If you’d like to read the Release Notes and see the full list of known bugs as they are released visit the Release Notes page.
Android is currently in development – pre alpha phase… Stay tuned for updates as those occur. In the meantime, we will be iOS only.
- Why isn’t the bible chapter loading?
A. There is sometimes an issue connecting to the YouVersion service. Try re-entering the screen to reset the connection. This should fix your issue.
- Are there Fast Forward or Rewind controls for the sermon playback?
A. iOS 11 brings us a beautiful scrubbing feature build in. Simply swipe up from the bottom (down from top right on iPhone X) then 3D press onto the audio playing, and then drag the dot to where in the file you want to be.
- Can I limit the amount of data the app uses for audio playback?
A. Yes. Navigate to the more tab. Tap Settings then tap “Limit Cellular Data” and follow the directions to disable cellular data for the application. Please note that this will disable the ability for the app to work properly unless you are connected to a Wireless WiFi Network, until the setting is turned back on in your device settings.
Bug Reporting / Support Tickets:
Do you have something that’s not listed? Let me know so I can get it fixed as soon as possible